Privacy Policy

Effective Date: 02/15/2024

Aruza LLC ("we", "us", or "our") operates the website www.aruzapest.com (the "Service").

We are committed to protecting the privacy of our users ("user", "you", or "your").

This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal information we receive from users of the Service.By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use (See section 10 for TCPA Compliance Update)

We collect several different types of information for various purposes to provide and improve our Service to you, including:

Personal Identification Information: Including, but not limited to, your name, address, phone number, email address, and credit card or bank account information.

‍Cookies and Usage Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information to improve user experience.

2. Collection Methods (See section 10 for TCPA Compliance Update)

Your Personal Identification Information is collected through:
‍Website Forms
Telephone Calls
In-Person Interactions

‍For transactions requiring financial data, we adhere to the standards of PCI compliance to ensure secure handling of credit card information and bank account details.

3. Use of Data (See section 10 for TCPA Compliance Update)

Aruza LLC uses the collected data for various purposes:

- To schedule and manage services
- To process payments
- To provide customer support
- To carry out marketing and promotional efforts

I understand that Aruza LLC may send occasional text messages or emails for appointment reminders and promotions. By providing your number you consent to receive messages from this company, to opt-out reply STOP at any moment. Msg & Data rates may apply.

4. Sharing of Data (See section 11 for TCPA Compliance Update)

We may share your personal information with third parties only when you request services that we do not offer directly and need to refer you to one of our partners. This includes sharing names, email addresses, or phone numbers for callbacks or related services.

5. Data Security

Your data's security is important to us. Personal information is securely stored in our CRM, encrypted, and protected against unauthorized access.

6. Data Retention

We retain personal information indefinitely, allowing us to recognize returning customers and maintain a history of service.

7. Your Rights

‍You have the right to request access to, correction of, or deletion of your personal data. Please contact us at support@aruzapest.com or call 1-888-569-4575 to exercise these rights.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

9. Changes to This Privacy Policy

This Privacy Policy is subject to change without notice. We recommend visiting this page periodically to stay informed of any updates.

10. TCPA/SMS Text Message Communications
By submitting a webform on AruzaPest.com, you have the option to consent to receive marketing text messages from Aruza Pest Control. By selecting the opt-inbox and providing your mobile number, you expressly authorize Aruza Pest Control to send automated and non-automated promotional and service related SMS text messages to the number provided.

Consent is not a condition of purchase. Message and data rates may apply. Message frequency may vary depending on ongoing promotions or service-related updates. You may opt out at any time by replying STOP to any text message. For customer support, reply HELP or contact us directly.

In accordance with applicable federal and state regulations, including but not limited to the Florida Telemarketing Act (F.S. 501.059), the South Carolina Telephone Privacy Protection Act, the Texas Business and Commerce Code Chapter 305, and the North Carolina Telephone Solicitations Act, your privacy and contact preferences will be respected. Your information will not be sold with third parties for marketing purposes without your explicit consent.

11. Contact Us
‍
If you have any questions about this Privacy Policy, please contact us:
‍By email: support@aruzapest.com
‍By phone number: 1-888-569-4575
‍By mail:
5445 77 Center Drive
Suite 80
Charlotte, NC, 28217
United States